Your Trusted Handyman Service in Kenya
Frequently Asked Questions - Get All Your Answers!
️ Everything You Need to Know About Our Services
Got questions about our handyman services in Nairobi and across Kenya? You're in the right place! Whether you're booking a plumber, electrician, painter, or repair expert, this page answers our most common customer queries, from pricing to scheduling and everything in between.
At Bestcare Handyman Kenya, we provide a wide range of professional home repair and maintenance services, including:
Plumbing repair and installation.
Electrical work and lighting fixtures.
Painting and wall finishing.
Carpentry and furniture assembly.
Appliance repair and installation.
Flooring, tiling, and ceiling repair.
Gardening, landscaping, and outdoor maintenance.
Cleaning, moving, and pest control services.
We serve both residential and commercial clients in Nairobi, Kiambu, Mombasa, Nakuru, Machakos, and other parts of Kenya.
Our handyman services in Nairobi extend to all major estates and suburbs, including Westlands, Karen, Kilimani, Parklands, Runda, and Lang’ata.
We also operate in Kiambu, Mombasa, Nakuru, and Machakos.
If you’re unsure whether we cover your area, simply contact our support team, we’re happy to confirm service availability.
The cost of handyman services in Kenya varies depending on the job type, complexity, materials, and location.
We believe in transparent and affordable pricing, you’ll always get a free quote before work begins.
Whether you need a quick plumbing fix or a full apartment renovation, we’ll tailor a solution that fits your budget.
Booking a handyman is quick and easy:
Call or WhatsApp us via the contact details on our Contact Page.
Describe your issue or upload a photo of the repair.
We’ll send a qualified handyman in your area at your preferred date and time.
You can also use our online booking form for convenience.
We offer flexible options:
You can supply your own materials if you already have them.
Or, we can source high-quality materials at competitive prices and handle the entire process for you.
Either way, you’ll approve everything before work starts.
Yes, Bestcare Handyman provides 24/7 emergency handyman services in Nairobi for urgent issues such as:
Burst pipes.
Electrical faults.
Broken doors or locks.
Appliance breakdowns.
If you have an emergency, call us immediately, we prioritize urgent jobs to ensure your home or office is safe and functional.
We handle plumbing, electrical, carpentry, painting, furniture assembly, appliance installation, and general home maintenance.
Yes. Same-day and next-day service is available depending on technician availability and job type.
Most bookings are attended within 1-3 hours for urgent tasks and within the same day for standard jobs.
We offer free online or phone estimates. On-site assessment may be arranged when needed.
Pricing depends on the task, some jobs have fixed rates, while others are billed hourly or per project.
Yes. We are available 7 days a week, including holidays.
Emergency and after-hours work may attract an additional fee, depending on the urgency.
Technicians come fully equipped with standard tools; specialized equipment may incur a small extra charge.
Yes. We can supply all required materials upon request and include them in the final invoice.
Absolutely, you are free to provide any preferred materials or brands.
Most tasks take 30 minutes to a few hours, depending on complexity.
Yes. We manage painting, carpentry upgrades, bathroom repairs, kitchen makeovers, and more.
Yes. Technicians ensure the workspace is clean and tidy after finishing.
Yes. A standard minimum call-out fee applies to cover transport and assessment.
Yes. Bulk or bundled tasks qualify for discounted rates.
Yes. You can book through our website, WhatsApp, or phone call.
We guarantee high-quality workmanship, timely service, and a clear job completion process.
We cover all major estates including Westlands, Kilimani, Kileleshwa, Lavington, Runda, Parklands, South B/C, Embakasi, Kasarani, and more.
Yes. Services can be arranged for Kiambu, Thika, Kitengela, Syokimau, and surrounding regions.
Yes. We offer annual maintenance contracts for SMEs, corporates, and property managers.
Yes. We provide ongoing repair and maintenance services for rental properties, furnished apartments, estates, and managed buildings, with flexible invoicing options.
Yes. We fix leaking toilets, taps, shower systems, clogged drains, and cracked tiles. We also offer bathroom renovations, mirror installations, glass shower partitions, and fixture replacements.
Yes. We issue detailed invoices, written quotations, and job completion reports for insurance claims, corporate clients, landlords, and property management companies.
Absolutely. Our handymen are experienced, vetted, and insured professionals who meet industry standards.
We conduct background checks, provide safety training, and ensure all work is completed to professional quality and safety standards.
Yes, all our services come with a quality workmanship guarantee.
If you’re not fully satisfied with our work, we’ll inspect the issue and fix it at no extra cost (where applicable).
Your satisfaction is our top priority.
We accept various payment methods, including cash, M-Pesa, bank transfer, and invoice billing for corporate clients.
You’ll receive an official invoice or receipt for all completed jobs.
We maintain transparent pricing with no hidden fees.
Yes, we offer routine maintenance packages for homes, offices, and commercial properties.
These packages include preventive checks and repairs to keep your property in top condition and reduce long-term costs.
Contact us to learn more about custom maintenance plans in Nairobi.
We handle a wide variety of home and office repair jobs.
If your request isn’t listed, please get in touch, we’ll assess your needs and either provide a solution or recommend one of our trusted partners.
We value your feedback!
If you have suggestions, compliments, or a complaint, please contact our customer service team via phone or email.
Your input helps us continually improve our handyman services in Kenya and deliver the best possible experience.
Yes. We fix pipe leaks, taps, toilets, sinks, showers, and perform full plumbing diagnostics.
Yes. Our electricians install lights, chandeliers, sockets, switches, and carry out rewiring.
We handle tile replacement, re-grouting, and minor floor or wall repairs.
Yes. We assemble beds, wardrobes, office desks, chairs, TV stands, shelves, and more.
Yes. Wall mounting services are available for TVs, shelves, mirrors, artwork, and curtain rods.
Yes. We provide fast turnaround repairs for furnished apartments, hostels, and rental units.
Yes. We offer weekly, monthly, and quarterly maintenance packages for homes and businesses.
Yes. We serve offices, shops, schools, restaurants, warehouses, and corporate facilities.
We repair common appliances like microwaves, cookers, water heaters, dispensers, and washing machines.
Clear the work area and share any relevant details or photos for a smooth service process.
Yes. Our team follows safety procedures and uses non-hazardous materials when possible.
Yes. We install CCTV, alarms, motion sensors, and access control systems.
Contact us via phone or WhatsApp at least 2-3 hours before your scheduled time.
Yes. We offer interior painting, exterior painting, wall patching, and decorative finishes.
Emergency night services are available depending on technician availability.
Yes. All installations and repairs come with a service warranty period.
Yes. We assist with installation of lighting, furniture assembly, wall mounting, curtain installation, plumbing checks, and general setup for newly occupied houses or apartments.
Yes, if access is arranged in advance. We respect client privacy and follow strict professionalism and security guidelines.
Yes. We diagnose and repair instant showers, electric heaters, gas heaters, boilers, and water heating systems.
Yes. We handle moisture diagnosis, waterproofing, leak sealing, mold removal, and repainting.
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